FAQ's
Welcome to the Victoria Punk FAQ section! We're here to help with any questions you might have. If you need more assistance, don't hesitate to contact us at info@victoriapunk.com.
>What products does Victoria Punk offer?
We've got you covered with streetwear essentials like T-shirts, jeans, and hoodies, and way more to come!
>What sizes are available for your products?
Our sizes vary by item, so be sure to check out our size chart to find your perfect fit.
>Do you use sustainable materials?
Absolutely! We care about the planet and use recyclable materials and eco-friendly packaging.
>How can I place an order?
It's super easy! Just head over to our website, victoriapunk.com, to place your order.
>What payment methods do you accept?
We accept all major credit cards and PayPal for your convenience.
>Can I change or cancel my order?
If you need to make changes or cancel, contact our support team ASAP, and we'll do our best to help!
>Do you ship internationally?
Yes, we ship worldwide, bringing Victoria Punk to you wherever you are!
>How long does shipping take?
Shipping times depend on your location. Domestic Shipments Within Sweden would take 1-3 days and International shipments would take 3-10 days. Check our shipping policies for more info.
>How can I track my order?
Once your order ships, you'll receive a tracking number via email to keep an eye on your package.
>What is your return policy?
We offer hassle-free returns within 14 days if items are unworn, undamegade, unwashed and in their original packaging. The package must include all the add ons such as the thank you card.
>Can I exchange an item?
Curtainly! Exchanges are possible if we have the stock available.
>What if I receive a defective or damaged item?
We're here to make it right. Contact us ASAP with photos for a replacement or refund.
>Do you offer gift cards?
Yes! Our gift cards range from € 50 to € 5,000 and can be personalized for that special touch.
>How can I use a discount code?
Simply enter your discount code at the checkout and you are good to go.
>What is your loyalty program?
We love rewarding our loyal customers with tiered rewards. Check out our loyalty page for all the perks!
>What community events do you participate in?
We love engaging with our community through Street events like our pop-up store at D1strikt Parkour jam.
>How can I contact customer support?
Feel free to email us at info@victoriapunk.com or reach out on social media.
>What if my question isn't answered here?
Our support team is ready to help with any other questions you have!
For more details, explore our website's sections on returns, privacy, and shipping. We're here to assist, so don't hesitate to reach out with any questions!